Accessibility Statement
Our Commitment
NU Architectural Windows & Doors is committed to ensuring that nuarchsystems.com is accessible to all users, including individuals with disabilities. We believe that everyone deserves equal access to information, and we are actively working to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
Accessibility is an ongoing effort — not a one-time fix. We continuously review and improve our website to remove barriers and enhance the experience for all users.
Current Status
We have implemented the following accessibility features and practices across nuarchsystems.com:
- Keyboard navigation: All interactive elements — links, buttons, forms, and navigation menus — are accessible and operable via keyboard alone.
- Skip-to-content link: A "Skip to main content" link is provided at the top of each page, allowing keyboard and screen reader users to bypass navigation and jump directly to the main content area.
- Semantic HTML: We use proper HTML landmarks, headings, lists, and structural elements to create a logical, navigable document structure.
- ARIA labels and roles: ARIA (Accessible Rich Internet Applications) attributes are used to supplement native HTML semantics where needed, particularly for forms, navigation, and interactive components.
- Color contrast: We maintain sufficient color contrast ratios for text and interactive elements in accordance with WCAG 2.2 Level AA criteria.
- Scalable text: Text is sized in relative units and can be increased via browser settings without breaking the layout.
- Focus indicators: Visible focus indicators are provided for all keyboard-focusable elements.
- Descriptive link text: Links are written to be meaningful out of context, with descriptive text or supplementary aria-labels where necessary.
- Form labels: All form fields include associated visible labels. Required fields are marked both visually and programmatically.
- Error identification: Form validation errors are clearly communicated both visually and to assistive technologies via ARIA live regions.
- Image alt text: Informative images include descriptive alt text. Decorative images use empty alt attributes or are presented via CSS to be ignored by screen readers.
Known Limitations
While we work diligently toward full WCAG 2.2 Level AA conformance, some areas may not yet fully meet these guidelines:
- Some third-party embedded content (such as external map or video embeds, if present) may not fully conform to WCAG 2.2 AA. We endeavor to minimize such content and seek accessible alternatives wherever possible.
- Certain complex interactive components are continually being reviewed and improved for assistive technology compatibility.
- PDF documents linked from the site may not yet be fully accessible. We are working to provide accessible alternatives or equivalent information for all document downloads.
We are actively addressing these known limitations and prioritizing improvements based on user impact.
Reporting Accessibility Issues
We welcome feedback from users who encounter accessibility barriers on our website. If you experience difficulty accessing any content or functionality on nuarchsystems.com, please contact us with the following information:
- A description of the accessibility issue you encountered
- The URL (web address) of the page where the issue occurred
- The assistive technology you were using, if applicable (e.g., screen reader name and version)
- Your browser and operating system, if known
Email us at: info@nuarchsystems.com
Please use the subject line "Accessibility Feedback — nuarchsystems.com" to help us route your message promptly.
Response Time
We aim to acknowledge accessibility reports within 5 business days. We will work diligently to address reported barriers and provide updates on our progress within a reasonable timeframe.
Additional Support
If you require assistance accessing any content on this website, or if you need information presented in an alternative format, please contact us at info@nuarchsystems.com. We will do our best to provide the information you need in a format that works for you.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may wish to contact the relevant accessibility enforcement body in your jurisdiction. In the United States, accessibility complaints related to websites may be directed to the U.S. Department of Justice Civil Rights Division or the applicable federal or state agency.
Continuous Improvement
We are committed to ongoing accessibility improvement. This includes:
- Regularly auditing our website against WCAG 2.2 Level AA criteria
- Training our team on accessibility best practices and inclusive design
- Incorporating accessibility testing as part of our development and publishing workflow
- Promptly addressing user-reported barriers
We view accessibility not as a compliance checkbox, but as an integral part of building a quality, professional website that serves all users well.